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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

jeferson ponzeto

June 3, 2023

5  out of  5 rating by jeferson ponzeto
"I recently had an incredible experience with Miranda at StateFarm, providing me outstanding support with a calculation of my new leased car, giving me what I needed on perfect timing, being very professional and efficient and also always available to answer my questions, provide guidance, exceeded my expectations. I highly recommend Miranda I couldn’t be happier with the experience."

Ann Vann

May 25, 2023

5  out of  5 rating by Ann Vann
"We have been with State Farm for years. Actually too many to count. Denise Downs has been there for us each and every time we have needed her. She makes herself available to her clients. We just had an issue and she made the process seamless from start to finish. Given what we deal with on a daily basis it meant a lot to us. It's nice to know that when you need Denise/State Farm they are there for you."

Francis Kim

May 24, 2023

5  out of  5 rating by Francis Kim
"Professional, kind and great service provided by Miranda."

Cristin Hardison

May 4, 2023

5  out of  5 rating by Cristin Hardison
"I received A+++ service from Miranda at this location. She was very informative, made sure she got me the best pricing with all the coverage I needed and more. Fast and responsive."

Tasnim Hoda

May 2, 2023

5  out of  5 rating by Tasnim Hoda
"Very helpful staff, and it is wonderful to be able to speak with a real person directly/immediately if you have questions. Denise is very patient and helps identify where improvements can be made to our policy, as well as keeping our premiums reasonable."

Charles Dusenbery

April 27, 2023

5  out of  5 rating by Charles Dusenbery
"I don't normally give reviews, but Denise well deserves a review. She was very professional, knowledgeable and recommended policy changes to protect my 7 driver's and our house. Thank you Denise."

Aaron Curtis

April 20, 2023

5  out of  5 rating by Aaron Curtis
"I'd recommend Miranda Beadlescomb to anyone! She was very friendly and helpful!"

susan donnelly

April 12, 2023

5  out of  5 rating by susan donnelly
"Denise Downs should receive an award for her outstanding work in the field of insurance. Her knowledge and professionalism has gained my respect. She uses examples that help me understand what the written language is saying. I feel very comfortable with Denise underwriting all of our personal and business insurance policies."

Jennifer Foster

April 6, 2023

5  out of  5 rating by Jennifer Foster
"Denise has been outstanding with her communication and professionalism. Being knowledgeable and providing excellent customer service has always been appreciated. Thank you!"

Stacey Ellis

April 5, 2023

5  out of  5 rating by Stacey Ellis
"Miranda has been a fantastic resource for us as we navigate updating our insurance needs. Providing quotes, answering countless questions, providing tips and advice on things we wouldn’t have even thought of and providing details to third parties on our behalf. Miranda has taken care of us quickly, efficiently and is always kind when I have spoken to her. There is nothing better than excellent customer service and that has been what I have received every time!!"

Aaron Raymond

April 3, 2023

5  out of  5 rating by Aaron Raymond
"Great experience with Miranda while adding auto coverage to my renters plan. Miranda was able to help me understand each step of the process and helped ensure me that I was getting the best deal. Definitely would recommend because if the transparency and knowledge I received from Miranda."

Destiny Dean

March 31, 2023

5  out of  5 rating by Destiny Dean
"Great insurance, very professional and helpful"
Profile photo of Ian Taber

Ian Taber

March 31, 2023

1  out of  5 rating by Ian Taber
"After long hard thought, reflection, and working with multiple members of her team this is my final statement: I have been in touch with multiple team members in her employ which have shined with high constitution, there have been a couple which performed underwhelmingly. The ones whom performed well are no longer in her employ...As for Bashi herself, she is seditious and will not pass any long term lie detection infectives, I will be ceasing affiliations with her company and now of course need to root out and counter-responses to her seditious nature (talking about the snake ball some of you reading his will be involved in as well)."

Myeisha Edward

March 27, 2023

5  out of  5 rating by Myeisha Edward
"Denise is the best agent! I have always been able to come to her and get any issue resolved quickly and efficiently. Thank you so much!"

Diane Cieslak

March 22, 2023

5  out of  5 rating by Diane Cieslak
"Worked with agent Miranda Beadlescomb for auto, boat and homes insurance. She provided quotes and detailed explanation. Very professional and beyond kind. She really knows her product and definitly is working in your best interest!"

Todd Sheppelman

March 16, 2023

5  out of  5 rating by Todd Sheppelman
"Miranda was very helpful pulling together several policies for me. Her follow up was wonderful and she is a joy to work with. I highly recommend her."

Crystal Null

March 15, 2023

5  out of  5 rating by Crystal Null
"Every time I call with an issue Denise takes care of me. I love I can call she understands. She stayed late 1 evening when I was buying a new car. Always above and beyond great customer service. I even stayed with Amy Bashi's office after I moved to Grand Rapids. Everyone at that office is wonderful."

Jennifer Moreno

March 2, 2023

5  out of  5 rating by Jennifer Moreno
"Frank Marjieh was very helpful and patient with on the phone"

Jennifer Denslow

February 24, 2023

5  out of  5 rating by Jennifer Denslow
"Denise Downs has been so helpful to us and appreciate her working with us and our insurance needs. She really is an amazing worker and goes beyond what she needs to and it definitely is noticed."

Beatriz Rossin

February 18, 2023

5  out of  5 rating by Beatriz Rossin
"Miranda was so helpful & quick to answer all of my needs and concerns! She’s been helping me for over a year now with my auto insurance as well as renters insurance policy. She has gone above and beyond in all aspects. She has exceeded all of my expectations and made this process so much easier for me. She is a big asset to the team, thank you Miranda!"

Abdylla Geldiyev

February 17, 2023

5  out of  5 rating by Abdylla Geldiyev
"I want to say that Denise is a huge asset for State Farm insurance. Before I met Denise, I was living insurance coverage nightmares when I dealt with agents from different locations. Since I met Denise my insurance nightmares turned into sweet dreams and now I can focus on a daily routines. She knows how to answer all your questions and solve all problems. I trust her all family car, house and etc coverages because when I'm calling her I feel like I'm calling family member who is ready to fight for my interests and make sure all is done properly."

Josh Baker

February 17, 2023

5  out of  5 rating by Josh Baker
"Denise has been providing great, attentive service for years."

Venu Ravula

February 16, 2023

5  out of  5 rating by Venu Ravula
"Frank K. Marjieh is the best rep at Amy Bashi State farm agency. He is quite helpful and understands customers requirements."

Jackie Wright

February 15, 2023

5  out of  5 rating by Jackie Wright
"Denise is hands down the best!"

Alan Del Rio

February 14, 2023

5  out of  5 rating by Alan Del Rio
"Miranda helped to get me quoted and insured quickly all within an hour as I was in need of auto insurance to take my vehicle off the car lot at a dealer. She was super helpful in answering all my questions related to coverage. Hope to work with her again in the future for any of my needs!"