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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liberty Chunn

April 5, 2025

5  out of  5
rating by Liberty Chunn
"Denise is wonderful and is always very helpful for my family and I!"
We responded:
"Hi Liberty! Thank you so much for your kind words! We’re thrilled to hear that Denise has been so helpful to you and your family. We strive to provide the best service possible, and it’s always rewarding to hear that we’re meeting our goals. Please tell your dad we said hello! Warm regards, Amy Bashi, Agent "
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Eddie Almodovar

March 28, 2025

5  out of  5
rating by Eddie Almodovar
"Madalyn was extremely nice, helpful and very professional. I went in with the intentions of getting a quote of only getting my questions answered but instead she delivered a successful policy for me that was more than what I was looking for. She was extremely professional and answered all my questions. I highly recommend her and appreciate her help with guiding me to the best policy needed. So with that being said we need more Madalyn working for Auto insurance agencies."
We responded:
"Hi Eddie! Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with Madalyn. Her dedication to providing exceptional service and her ability to go above and beyond to meet our customers' needs is truly commendable. We’re delighted that she was able to deliver a policy that exceeded your expectations and that she was able to answer all your questions so professionally. Your recommendation means a lot to us, and we agree that having more team members like Madalyn is a great asset to our agency. We appreciate your kind words and your support. If you ever need further assistance or have any more questions, please don't hesitate to reach out. Thank you again for choosing us for your auto insurance needs! Amy Bashi, Agent"
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Andy Benedict

March 27, 2025

5  out of  5
rating by Andy Benedict
"I have used Denise Down as my State Farm agent for over 35 years for all my vehicle and homeowners insurance needs. All it takes is a phone call to Denise , a quick discussion of some of my complex insurance needs and BOOM , mission accomplished! Andy"
We responded:
"Hi Andy! It's so good to hear from you! Thank you so much for your kind words and for being a loyal customer for over 35 years! We truly appreciate your trust in us for all your vehicle and homeowners insurance needs. It's always a pleasure to assist you, and we're delighted to hear that our service has made managing your insurance effortless and stress-free. Your feedback means a lot to us, and we look forward to continuing to serve you with the same level of dedication and expertise. If you ever need anything, don’t hesitate to reach out. Thank you again for your support! All the best, Amy"
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Lauren Johnson

March 25, 2025

5  out of  5
rating by Lauren Johnson
"Denise is the reason for our utmost satisfaction with our State Farm office. She is very knowledgeable, professional, responsive, and helpful. This comes from a client with multiple policies who has kept her busy. (We have never met Amy, nor has she reached out to recognize us in any way. However, Denise keeps us loyal and grateful.) And the State Farm coverage is good."
We responded:
"Hi Lauren! Thank you so much for your kind words and for sharing your experience with our office. I am thrilled to hear that Denise has been providing you with such knowledgeable and professional service. She is indeed a valuable member of our team, and I will make sure to pass along your compliments to her. I apologize for not having reached out to you personally. It’s important to me that all our clients feel recognized and valued, and I regret that I haven’t had the opportunity to connect with you yet. I truly appreciate your feedback and will take it to heart. Moving forward, I would love the opportunity to get to know you better and assist you with any needs or questions you may have. Please feel free to contact me directly at 248-792-9230 or via email at amy@amybashi.com. Thank you again for your loyalty and trust in our office. We are grateful to have you as a client and are committed to ensuring your satisfaction with our services. Best regards, Amy"
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Jacqueline Zetye

March 13, 2025

5  out of  5
rating by Jacqueline Zetye
"I am extremely happy with State Farm (Amy Bashi' office). I always work directly with Denise and she has always been very kind and patient and more than willing to explain anything I do not understand not to mention resolve any issue I may have. I have recommended your office and Denise to many people. Thanks so much for your personal and professional touch!!"
We responded:
"Hi Jacqueline! Thank you so much for your kind words! We are thrilled to hear that you have had such a positive experience with our office, especially with Denise. She is indeed a valuable member of our team, and we’re glad to know she has been able to assist you with patience and professionalism. Your recommendations mean the world to us. If you ever need anything else, please don’t hesitate to reach out. Thanks again for your support! Respectfully, Amy Bashi, Agent"
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Philip Balbona

March 11, 2025

5  out of  5
rating by Philip Balbona
"Miranda made signing up for State Farm an easy and smooth process."
We responded:
"Hi Phillip! It's great to hear that Miranda provided such a positive experience with signing up for State Farm! If you have any specific questions or need further assistance with your State Farm policy, feel free to ask."
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Jason Branham

March 10, 2025

5  out of  5
rating by Jason Branham
"Madalyn was very knowledgeable and made the transition to State Farm extremely easy!"
We responded:
"Hi Jason! It's wonderful to hear that Madalyn was able to make your transition to State Farm easy and seamless with her knowledge and expertise! If you have any further questions or need assistance with your policy, don't hesitate to ask. Sincerely, Amy Bashi. Agent"
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Chi Soo Song

February 26, 2025

5  out of  5
rating by Chi Soo Song
"Miranda was the best insurance agent I have ever encountered. She was professional, knowledgeable, and provided friendly and accurate answers to all my questions about various scenarios. I can confidently recommend Miranda to anyone looking for insurance in my area."
We responded:
"It's wonderful to hear that you had such a positive experience with Miranda! It sounds like she really excels in her role. If you have other questions or need assistance with insurance matters, feel free to ask. Thank you, Amy Bashi. Agent"
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Sergey

February 21, 2025

5  out of  5
rating by Sergey
"I would like to share my positive interacting with Amy Bashi - State Farm Insurance. Representative that worked with me was Miranda Beadlescomb. Miranda was a very professional and supportive thru the process singing in for State Farm auto insurance. We've been in very informative email and phone call exchange, to understand payments, benefits, options, coverages, etc., and out of my experience not every insurance agent will spend time with you once you're signed-up and provided payment details, leaving you one-on-one with many page of policies or a fuzzy app to know what you need to do next. Here at Amy Bashi, working with Miranda I've experienced absolutely new level of service and support and can recommend to check it out. If you're looking for both affordable insurance and true client care, give it a try."
We responded:
"Hi Sergey! Thank you so much for your kind words and for taking the time to share your positive experience with Amy Bashi - State Farm Insurance. We are thrilled to hear that Miranda Beadlescomb provided you with exceptional service and support throughout the process of signing up for your auto insurance. At Amy Bashi, we strive to provide all our clients with comprehensive information and personalized attention, and it’s wonderful to know that Miranda's efforts made such a difference for you. Your recommendation means a lot to us, and we are grateful for your trust in our services. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Thank you once again for choosing Amy Bashi - State Farm Insurance. We look forward to continuing to serve you. Best regards, Amy Bashi, Agent"
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Tarek Metwally

February 8, 2025

5  out of  5
rating by Tarek Metwally
"What a difference having a team that is easily reachable and responsive. Miranda was so easy to work! I know with Amy and her team we’re well supported"
We responded:
"Hi Tarek! Welcome to our State Farm family! I am so excited to have you on board. I am happy to hear you had a really positive experience with Miranda at our team! Having a supportive and responsive team can truly enhance productivity and collaboration. Looking forward to serving you and your lovely family for years to come! Amy"
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Mauricio Moraes

February 7, 2025

5  out of  5
rating by Mauricio Moraes
"I do not even have word to express how much Denise has helped me over the course these past 5 years. She is always available to help me with my insurance policies. Even those last minute requests for a new vehicle pick-up which I usually forget to request to change it ahead of time and she does it on the fly. Super recommend!"
We responded:
"Hi Mauricio! It sounds like Denise has been an incredible asset to you over the years! Having someone who is consistently available and willing to go the extra mile, especially with last-minute requests, can make a huge difference in managing insurance policies. Your recommendation speaks volumes about her dedication and support. Thanks for taking the time to give us a review! Amy"
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McKenzie McDonald

February 6, 2025

5  out of  5
rating by McKenzie McDonald
"Miranda was very helpful with helping me figure out the best policy. She is very knowledgeable about her line of work, and I’m so appreciative for her guidance throughout the process! If you’re in the market for new insurance, I would highly recommend working with Miranda!"
We responded:
"Hi McKenzie! It sounds like you had an excellent experience with Miranda! It's wonderful to hear that she was able to provide you with knowledgeable guidance and help you find the best insurance policy for your needs. Sharing your positive experience can certainly assist others in finding a reliable insurance agent. If you have any specific details about the type of insurance you were looking for or any tips you’d like to share, feel free to add that as well! Amy"
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Jennifer Schneider

January 11, 2025

5  out of  5
rating by Jennifer Schneider
"Denise was outstanding and made the process of switching home and auto insurance so simple, she was also very helpful in making sure we had the right coverage. Very competitive prices, call them now and see for yourself."
We responded:
"It sounds like Denise provided exceptional service in helping you switch your home and auto insurance! It's great to hear that she made the process simple and ensured you had the right coverage at competitive prices. Positive reviews like yours can really encourage others to reach out for help with their insurance needs. If you have any more details to share about your experience or if you need assistance with anything else, feel free to let me know! Thanks, Amy"
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Abdylla Geldiyev

January 10, 2025

5  out of  5
rating by Abdylla Geldiyev
"Denise Down at Amy Bashi State Farm is exceptional! She is knowledgeable, professional, and genuinely cares about finding the best solutions for her clients. Denise made the entire process smooth and stress-free, and her attention to detail is outstanding. Highly recommend her for any insurance needs!"
We responded:
"I am so happy that Denise at Amy Bashi State Farm provided you with an excellent experience! Her professionalism, knowledge, and genuine care for her clients really stand out. It’s wonderful to hear that she was able to make the process smooth and stress-free for you. Recommendations like yours can be very helpful for others seeking insurance assistance. If you have any specific questions or need further information about insurance options, feel free to ask! Thanks, Amy"
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Hongyang Jiang (Young)

December 23, 2024

5  out of  5
rating by Hongyang Jiang (Young)
"I received plenty of assistance from Miranda. She gave me some suggestions based on my current situation, which I think are very reasonable. I really appreciate the fact that she can recall details from two weeks ago when my insurance shopping was interrupted by my work."
We responded:
"It sounds like Miranda provided you with exceptional personalized service during your insurance shopping experience! Her ability to recall details and offer reasonable suggestions based on your current situation shows her dedication and attentiveness to her clients. It's always helpful to work with someone who understands your needs and follows up on your progress. If you have any further questions about insurance or need additional assistance, feel free to ask! Thanks, Amy"
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andrea pawelkowski

December 18, 2024

5  out of  5
rating by andrea pawelkowski
"WOW! I've been in sales for over 31 years and i met Ms. Madalyn over the phone....She is the kindest and patient sales rep....She taught me so much about coverages on all the different policies they offer. I'm going to refer my own customers because i know they give Transparent information and offer some very competitive rates.....Look no further.... Madalyn @ Amy Bashi's office is the Go to Lady! Thanks Madalyn for your hard work...."
We responded:
"hat a fantastic review for Madalyn! It’s wonderful to hear that, even with your extensive sales experience, she was able to provide you with valuable insights about the various insurance coverages and policies. Her kindness and patience clearly made a significant impression, and it’s great that you plan to refer your customers to her as well. Positive experiences like yours highlight the importance of having knowledgeable and supportive representatives in the insurance industry. If you have any other questions or need further information, feel free to reach out! Thanks, Amy"
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Yazan Jabri

December 16, 2024

5  out of  5
rating by Yazan Jabri
"Miranda was very helpful and professional"
We responded:
"Yazan! Thank you so much for your kind words! We’re thrilled to hear that Miranda was able to assist you and that you had a positive experience. Our team strives to provide excellent service, and it’s wonderful to know that Miranda made a difference. We appreciate your feedback and look forward to serving you again in the future! Best regards, Amy Bashi, State Farm Agent"
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Nuri Gocay

December 9, 2024

5  out of  5
rating by Nuri Gocay
"The difference having a personal insurance agent makes! If you want someone who is going to really take the time with you, not in a national call center, and is going to work to truly understand your risk positions and price targets, you want State Farm. Miranda was a gem! She spent a ton of time with me on the phone, on text, and in email, and I've walked away with great coverage for myself, home, and auto! It's like having a friend in the insurance business!"
We responded:
"Hi Nuri! Thank you so much for your heartfelt review! We are thrilled to hear that you had such a positive experience with Miranda and that she was able to assist you with your insurance needs. At State Farm, we pride ourselves on providing personalized service, and it’s wonderful to know that Miranda made you feel valued and understood. We appreciate your trust in us to provide coverage for yourself, your home, and your auto. It's our goal to make every customer feel like they have a friend in the insurance business, and your kind words affirm that we are on the right track. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you! Best regards, Amy Bashi, Agent State Farm "
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Tyffany Florczyk

December 6, 2024

5  out of  5
rating by Tyffany Florczyk
"Very helpful office. Denise is very friendly and professional."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you found our office helpful and that Denise made a positive impression with her friendliness and professionalism. We strive to provide the best service possible, and your feedback is greatly appreciated. Best regards, Amy Bashi, Agent"
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Cristina Domingo

December 6, 2024

5  out of  5
rating by Cristina Domingo
"Great experience so far with State Farm. It was very easy to switch the insurance to State Farm, and also cheaper! Miranda helped so much, very clear communicating and kind."
We responded:
"Hi Cristina! Thank you for sharing your positive experience with us! We’re delighted to hear that the switch to State Farm was easy and cost-effective for you. It’s wonderful to know that Miranda provided you with clear communication and kind assistance throughout the process. We take pride in offering excellent service and value, and your feedback reassures us that we are meeting those goals. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Amy Bashi, Agent State Farm "
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Pamela Long

November 22, 2024

5  out of  5
rating by Pamela Long
"Great insurance company and branch to have "in-your-corner !" Had a minor auto accident. The first call my wife made was to State Farm, on Rochester rd. .... this branch stepped up to the plate ! Within just a couple hours, we received communication from a collision repair shop and a car rental agency, that they contacted for us. Our insurance agent took the worry and tension off our shoulders. I highly recommend them ( we have 2 autos, condo & an umbrella policy with them ). I hope you enjoy their professional care ... as we have. Hershel Long."
We responded:
"Thank you for sharing your experience with Amy Bashi Agency, State Farm on Rochester Rd., Hershel Long. It’s wonderful to hear that our team provided such prompt and effective assistance during your minor auto accident. The quick communication from a collision repair shop and car rental agency, facilitated by your agent, certainly speaks volumes about their commitment to customer service. Your endorsement, based on your experience with multiple policies, will undoubtedly be helpful for others seeking reliable and professional insurance services. Your recommendation is much appreciated! Thank you!"
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Pathian

November 11, 2024

5  out of  5
rating by Pathian
"Miranda went above and beyond to assist me in changing my insurance policies."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Miranda went above and beyond to assist you in changing your insurance policies. Providing exceptional service is our top priority, and it's always rewarding to hear that our efforts are appreciated. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We are here to help!"
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maria isabel rojas tinoco

October 8, 2024

5  out of  5
rating by maria isabel rojas tinoco
"Amazing service, particularly Miranda has been looking for the best option for me and really fast."
We responded:
"Hi Maria! Thank you for your kind words! I'm glad Miranda was able to assist you in finding the best option quickly. If there's anything else I can help you with, please don't hesitate to ask!"
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Lal Chant

October 7, 2024

5  out of  5
rating by Lal Chant
"Miranda's amazing!!! Fast,helpful, very professional. I couldn't be happier ☺️"
We responded:
"Thank you for your kind words! I'm glad to hear that Miranda has been able to provide you with fast, helpful, and professional assistance. It's always great when we can make a positive impact on people's lives. If there's anything else you need help with, feel free to ask! Amy"
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Conor Sweet

October 5, 2024

5  out of  5
rating by Conor Sweet
"I had a very pleasant experience with the Amy Bashi Agency, especially Miranda Beadlescomb. I was very displeased with my last insurance agency, and how they handled one of my claims. But Miranda helped me all the way through the process of switching insurances. From answering questions, to providing all my options, even offering support if I had questions of my claim with my last insurance agency. I felt very valued by her and the team. I would definitely recommend them for anyone looking for new insurance. Thank you!"
We responded:
"Hi Conor! Thank you for sharing your positive experience with the Amy Bashi Agency and Miranda Beadlescomb. It's great to hear that they were able to provide you with excellent service and support throughout the process of switching insurances. I'm glad you felt valued by the team, and I'm sure they would appreciate your recommendation. If you have any other questions or need further assistance, feel free to ask!"