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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Schneider

January 11, 2025

5  out of  5
rating by Jennifer Schneider
"Denise was outstanding and made the process of switching home and auto insurance so simple, she was also very helpful in making sure we had the right coverage. Very competitive prices, call them now and see for yourself."
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Abdylla Geldiyev

January 10, 2025

5  out of  5
rating by Abdylla Geldiyev
"Denise Down at Amy Bashi State Farm is exceptional! She is knowledgeable, professional, and genuinely cares about finding the best solutions for her clients. Denise made the entire process smooth and stress-free, and her attention to detail is outstanding. Highly recommend her for any insurance needs!"
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Hongyang Jiang (Young)

December 23, 2024

5  out of  5
rating by Hongyang Jiang (Young)
"I received plenty of assistance from Miranda. She gave me some suggestions based on my current situation, which I think are very reasonable. I really appreciate the fact that she can recall details from two weeks ago when my insurance shopping was interrupted by my work."
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andrea pawelkowski

December 18, 2024

5  out of  5
rating by andrea pawelkowski
"WOW! I've been in sales for over 31 years and i met Ms. Madalyn over the phone....She is the kindest and patient sales rep....She taught me so much about coverages on all the different policies they offer. I'm going to refer my own customers because i know they give Transparent information and offer some very competitive rates.....Look no further.... Madalyn @ Amy Bashi's office is the Go to Lady! Thanks Madalyn for your hard work...."
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Yazan Jabri

December 16, 2024

5  out of  5
rating by Yazan Jabri
"Miranda was very helpful and professional"
We responded:
"Yazan! Thank you so much for your kind words! We’re thrilled to hear that Miranda was able to assist you and that you had a positive experience. Our team strives to provide excellent service, and it’s wonderful to know that Miranda made a difference. We appreciate your feedback and look forward to serving you again in the future! Best regards, Amy Bashi, State Farm Agent"
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Nuri Gocay

December 9, 2024

5  out of  5
rating by Nuri Gocay
"The difference having a personal insurance agent makes! If you want someone who is going to really take the time with you, not in a national call center, and is going to work to truly understand your risk positions and price targets, you want State Farm. Miranda was a gem! She spent a ton of time with me on the phone, on text, and in email, and I've walked away with great coverage for myself, home, and auto! It's like having a friend in the insurance business!"
We responded:
"Hi Nuri! Thank you so much for your heartfelt review! We are thrilled to hear that you had such a positive experience with Miranda and that she was able to assist you with your insurance needs. At State Farm, we pride ourselves on providing personalized service, and it’s wonderful to know that Miranda made you feel valued and understood. We appreciate your trust in us to provide coverage for yourself, your home, and your auto. It's our goal to make every customer feel like they have a friend in the insurance business, and your kind words affirm that we are on the right track. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you! Best regards, Amy Bashi, Agent State Farm "
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Tyffany Florczyk

December 6, 2024

5  out of  5
rating by Tyffany Florczyk
"Very helpful office. Denise is very friendly and professional."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you found our office helpful and that Denise made a positive impression with her friendliness and professionalism. We strive to provide the best service possible, and your feedback is greatly appreciated. Best regards, Amy Bashi, Agent"
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Cristina Domingo

December 6, 2024

5  out of  5
rating by Cristina Domingo
"Great experience so far with State Farm. It was very easy to switch the insurance to State Farm, and also cheaper! Miranda helped so much, very clear communicating and kind."
We responded:
"Hi Cristina! Thank you for sharing your positive experience with us! We’re delighted to hear that the switch to State Farm was easy and cost-effective for you. It’s wonderful to know that Miranda provided you with clear communication and kind assistance throughout the process. We take pride in offering excellent service and value, and your feedback reassures us that we are meeting those goals. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Amy Bashi, Agent State Farm "
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Pamela Long

November 22, 2024

5  out of  5
rating by Pamela Long
"Great insurance company and branch to have "in-your-corner !" Had a minor auto accident. The first call my wife made was to State Farm, on Rochester rd. .... this branch stepped up to the plate ! Within just a couple hours, we received communication from a collision repair shop and a car rental agency, that they contacted for us. Our insurance agent took the worry and tension off our shoulders. I highly recommend them ( we have 2 autos, condo & an umbrella policy with them ). I hope you enjoy their professional care ... as we have. Hershel Long."
We responded:
"Thank you for sharing your experience with Amy Bashi Agency, State Farm on Rochester Rd., Hershel Long. It’s wonderful to hear that our team provided such prompt and effective assistance during your minor auto accident. The quick communication from a collision repair shop and car rental agency, facilitated by your agent, certainly speaks volumes about their commitment to customer service. Your endorsement, based on your experience with multiple policies, will undoubtedly be helpful for others seeking reliable and professional insurance services. Your recommendation is much appreciated! Thank you!"
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Pathian

November 11, 2024

5  out of  5
rating by Pathian
"Miranda went above and beyond to assist me in changing my insurance policies."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Miranda went above and beyond to assist you in changing your insurance policies. Providing exceptional service is our top priority, and it's always rewarding to hear that our efforts are appreciated. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We are here to help!"
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maria isabel rojas tinoco

October 8, 2024

5  out of  5
rating by maria isabel rojas tinoco
"Amazing service, particularly Miranda has been looking for the best option for me and really fast."
We responded:
"Hi Maria! Thank you for your kind words! I'm glad Miranda was able to assist you in finding the best option quickly. If there's anything else I can help you with, please don't hesitate to ask!"
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Lal Chant

October 7, 2024

5  out of  5
rating by Lal Chant
"Miranda's amazing!!! Fast,helpful, very professional. I couldn't be happier ☺️"
We responded:
"Thank you for your kind words! I'm glad to hear that Miranda has been able to provide you with fast, helpful, and professional assistance. It's always great when we can make a positive impact on people's lives. If there's anything else you need help with, feel free to ask! Amy"
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Conor Sweet

October 5, 2024

5  out of  5
rating by Conor Sweet
"I had a very pleasant experience with the Amy Bashi Agency, especially Miranda Beadlescomb. I was very displeased with my last insurance agency, and how they handled one of my claims. But Miranda helped me all the way through the process of switching insurances. From answering questions, to providing all my options, even offering support if I had questions of my claim with my last insurance agency. I felt very valued by her and the team. I would definitely recommend them for anyone looking for new insurance. Thank you!"
We responded:
"Hi Conor! Thank you for sharing your positive experience with the Amy Bashi Agency and Miranda Beadlescomb. It's great to hear that they were able to provide you with excellent service and support throughout the process of switching insurances. I'm glad you felt valued by the team, and I'm sure they would appreciate your recommendation. If you have any other questions or need further assistance, feel free to ask!"
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Tammy

September 6, 2024

5  out of  5
rating by Tammy
"Had a great experience with Miranda who was very helpful and knowledgeable. As we all know switching companies is a hassle but will say that wasn’t the case with Miranda"
We responded:
"Hi Tammy! That's wonderful to hear! It sounds like Miranda made your company switch a smooth and stress-free process. Having someone who is helpful and knowledgeable can certainly make a big difference during such transitions. If you have any further questions or need any assistance, please don't hesitate to let me know. I'm here to help!"
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Paul Sibert

August 23, 2024

5  out of  5
rating by Paul Sibert
"Awesome team!!"
We responded:
"Hi Paul! That's great to hear! Customer reviews are valuable feedback for any team. It's always encouraging to receive positive feedback like "Awesome team!" If you have any specific questions or need assistance with anything, please feel free to let me know. Thanks, Amy"
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Ammar Mikho

July 29, 2024

5  out of  5
rating by Ammar Mikho
"Miranda was absolutely incredible. She was so knowledgeable and Friendly. She answered all my questions and helped me pick the best Coverage for me and my family"
We responded:
"Hi Ammar! That's wonderful to hear! It sounds like Miranda provided you with excellent service. If you have any more questions or need further assistance, feel free to ask. Thanks for taking the time and give us a review. Amy"
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Bill Gratsch

July 19, 2024

5  out of  5
rating by Bill Gratsch
"Thank you, Denise Down, for your exceptional service over the years. You are always available to answer questions that we might have and quickly follow up with a response. We appreciate you and all you do for us. R Gratsch"
We responded:
"Hi Bill!Thank you so much for your kind words! I'm glad to hear that you find Denise' assistance valuable. It's always a pleasure to help and provide timely responses. If you have any more questions or need assistance with anything else, feel free to ask!"
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Ron Frawley

July 18, 2024

5  out of  5
rating by Ron Frawley
"Amy’s agency has always been a very professional and top notch organization. Recently we were helped by Miranda Beadlescomb. Miranda went above and beyond, helping us save money on our cars, primary residence and 2 rental properties here in the Metro area. Miranda's customer service was awesome, it is a real pleasure doing business with you Miranda! -Ron and Gina Frawley"
We responded:
"Welcome back, Ron! I appreciate you. Amy"
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Glenn Miller

July 11, 2024

5  out of  5
rating by Glenn Miller
"Very pleased with my service from the Amy Bashi team, especially Denise Down, who saw me through the process from beginning to end of my insurance claim when my basement flooded in the winter. Every detail was handled thoroughly and was clearly explained, and she was especially helpful and patient with me navigating the various technological/online details. Highly recommended."
We responded:
"Hi Glenn! I'm glad to hear that you had a positive experience with the Amy Bashi team and Denise Down during your insurance claim process. It sounds like Denise provided excellent customer service by handling every detail thoroughly and explaining everything clearly. It's great that she was patient and helpful while assisting you with any technological or online aspects. Thank you for recommending our agency. If you have any other questions or need further assistance, feel free to ask!"
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Sarah Whiteside

June 25, 2024

5  out of  5
rating by Sarah Whiteside
"Denise is amazing!! She's always quick to answer questions or find the answers. Makes sure my policy works for me and is always pleasant and so kind!!"
We responded:
"Sarah! Thank you for your feedback about Denise! I'm glad to hear that she provides quick and helpful responses to your questions. It's great that she ensures your policy is tailored to your needs and is always pleasant and kind in her interactions. If you need any further assistance or have more questions, feel free to let me know!"
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Antonio Salinas

May 30, 2024

5  out of  5
rating by Antonio Salinas
"Easy to work with Miranda Bedlescomb. She is very kind, and with a focus on customer service. Miranda has helped me to understand the different auto insurance options and she listens to all my questions and concerns and then provides her input/recommendation. Highly recommended."
We responded:
"Hi Antonio! Thank you for taking the time for the review. Miranda is known for her excellent customer service skills and her kindness. She is easy to work with and has a strong focus on ensuring customer satisfaction. Miranda has a deep understanding of auto insurance options and is able to explain them in a clear and comprehensive manner. She actively listens to your questions and concerns and provides her expert input and recommendations based on your specific needs. I appreciate you. Thanks, Amy"
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Josie O'Shea

May 28, 2024

5  out of  5
rating by Josie O'Shea
"Miranda was so sweet and such a huge help. I really appreciated her care and time that she took to help me out!"
We responded:
"Hi Josie! That's wonderful to hear! I'm glad Miranda was able to provide you with such a positive experience and assist you in a helpful manner. It's always great to have someone who goes above and beyond to provide excellent care and support. If you have any more questions or need further assistance, feel free to let me know!"
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Nicholas Townsend

May 20, 2024

5  out of  5
rating by Nicholas Townsend
"Do yourself a favor and ask for Miranda. She is patient, hard working and very very thorough. I challenged her with a lot of specific needs and policy coverages and she handled them all like a pro."
We responded:
"Thank you for your feedback, Nicholas! It's great to hear that Miranda demonstrated patience, hard work, and thoroughness while assisting you. It's important to have someone who can handle specific needs and policy coverages effectively. I'll make sure to pass on your kind words to Miranda and her team. If there's anything else I can assist you with, please let me know!"
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Kosh 2020

May 14, 2024

5  out of  5
rating by Kosh 2020
"Great support by Denise Down with immediate response and solutions to our requests."
We responded:
"That's fantastic to hear! I'm glad Denise was able to provide you with great support and respond promptly to your requests. It's always helpful to have someone who can offer immediate solutions and address your needs effectively. I'll make sure to pass on your positive feedback to Denise and her team. If there's anything else I can assist you with, please don't hesitate to let me know!"
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David Osher

May 13, 2024

5  out of  5
rating by David Osher
"Always a pleasure to interact with the team at Amy Bashi's office. Chanelle and Denise are helpful and make my insurance transactions seamless!"
We responded:
"I'm thrilled to hear that your interactions with the team at Amy Bashi's office have been such a pleasure! It's great that Chanelle and Denise have been helpful and made your insurance transactions seamless. Providing excellent customer service and ensuring a smooth experience is always important. I'll be sure to pass on your kind words to Chanelle, Denise, and the rest of the team. I appreciate you. Amy"